Gift-shop girl

by John Campanelli
Cleveland.com

Maureen Duffy is manager of volunteer services at Lakewood Hospital. It's a job that has her in charge of the hospital's gift shop -- and its two dozen or so volunteer workers and handful of paid employees. All the proceeds from the shop make their way back to the hospital. Between selling get-well cards and baby balloons, Duffy answered a few questions from PDQ's John Campanelli.

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