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Gift Retail Management

These helpful articles on marketing, management and operations will ensure your gift retail store is properly managed.

Fall 2008

The Care and Feeding of Difficult Customers

Get some prickly porcupines in your store? It might be difficult but you can keep every customer satisfied and ensure repeat business. Here's what to say (and do) in the most trying of customer service situations.

Summer 2008

'Tis the Season to be Hiring

On almost every retailer's holiday "to-do" list is finding and training the right employees. Find out where to look for seasonal staff and how to motivate them.

Summer 2008

Twelve Tips To Shop the Trade Shows

Trade shows—love 'em or hate 'em, they should be an important event in your life as a businessperson. You get to see new products, renew old friendships, learn about industry trends, and develop a network of professional colleagues.

Summer 2008

Parsing The Numbers

It is no secret that the winter holiday season is the busiest and most profitable time of the year for gift store retailers like you. Here's a look at past retail sales data and what they could mean for this year's sales.

Spring 2008

Rethink Your Store's Back Room

Put your store's back room on your spring cleaning to-do list. Here are 10 steps to remember as you reconfigure your back room and help your business become an efficient and well-oiled machine.

Spring 2008

What the Economic Stimulus Act Means For Your Business

The recently passed Economic Stimulus Act has incentives that can help your business. Find out more.

Winter 2008

Look Before You Buy

Ready to invest in software upgrades or POS improvements in your store? Here is a list of 10 mistakes to avoid when selecting retail management software.

Winter 2007

Top Ten Tax Tips

When it comes to taxes, wouldn't you like to make sure you have taken advantage of every deduction the code allows? Here's a list of deductions every gift retailer should consider to maximize returns.

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